Privacy Policy
Last updated: January 2025
1. Introduction
Biasharix (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform. By using Biasharix, you consent to the practices described in this policy.
2. Information We Collect
We collect the following types of information:
2.1 Account Information
- Name and business name
- Email address
- Phone number
- Password (encrypted)
2.2 Business Information
- Business description and services
- Product listings and pricing
- Business location
- Operating hours
- Photos and media
2.3 Customer Data
- Customer names and phone numbers (from bookings)
- Booking history and preferences
- Enquiry messages
2.4 Usage Data
- IP address and browser information
- Pages visited and time spent
- Referral sources
- Device information
3. How We Use Your Information
We use your information to:
- Provide and maintain the Biasharix service
- Process bookings and send notifications
- Display your business page to potential customers
- Improve our platform and user experience
- Send service updates and marketing communications (with your consent)
- Prevent fraud and ensure security
- Comply with legal obligations
4. Information Sharing
We do not sell your personal information. We may share information in the following circumstances:
- With your customers: Your business information is publicly displayed on your Biasharix page to facilitate bookings and enquiries.
- Service providers: We use third-party services for hosting and analytics. These providers only access information necessary to perform their services.
- Legal requirements: We may disclose information if required by law or to protect our rights and safety.
5. Data Security
We implement appropriate technical and organizational measures to protect your data, including:
- Encryption of data in transit and at rest
- Secure server infrastructure
- Regular security assessments
- Access controls and authentication
However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.
6. Your Rights
Under Kenyan data protection laws, you have the right to:
- Access your personal information
- Correct inaccurate or incomplete data
- Request deletion of your data
- Object to certain processing activities
- Withdraw consent for marketing communications
- Request a copy of your data in a portable format
To exercise these rights, contact us at privacy@biasharix.com
7. Cookies and Tracking
We use cookies and similar technologies to:
- Remember your preferences and login status
- Analyze site traffic and usage patterns
- Improve our services
You can control cookies through your browser settings. Our cookie consent banner allows you to manage your preferences.
8. Data Retention
We retain your information for as long as your account is active or as needed to provide services. When you delete your account, we will remove your data within 30 days, except where we are required to retain it for legal or legitimate business purposes.
9. Children's Privacy
Biasharix is not intended for use by children under 18. We do not knowingly collect information from children. If you believe we have collected information from a child, please contact us immediately.
10. International Transfers
Your data is primarily stored and processed in Kenya. Some of our service providers may be located outside Kenya. When we transfer data internationally, we ensure appropriate safeguards are in place to protect your information.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through the Service. The “Last updated” date at the top indicates when this policy was last revised.
12. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
Email: privacy@biasharix.com
Address: Nairobi, Kenya